Heat pump problems
What is your heat pump doing?
Heat pumps use the same outdoor system for heating and cooling, so the season and operating mode matter. Pick the symptom that best matches what you notice, including ice, defrost trouble, auxiliary heat, leaking water, or weak performance.
12 approved guides
All Heat pump problems
Choose the closest observable symptom. The page will show safe checks, urgency, and the best starting service.
Need one more detail?
These broader symptoms need one quick question before choosing the right page.
Relevant services
Where these problems usually start
Costs and guides
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Tell us what your home is doing
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